Privacy policy

This Privacy Policy explains how information is collected, used, and shared when you access or make a purchase from this website (the “Services”).

By using the Services, you agree to the practices outlined below.

1. Information We Collect

We may collect the following categories of information:

  • Customer details: name, email address, phone number, and shipping/billing information
  • Order activity: products viewed, added to cart, purchased, returned, or exchanged
  • Payment data: securely processed through third-party providers
  • Device information: IP address, browser type, and device identifiers
  • Behavioral data: how you interact with the website (pages visited, time spent, actions taken)

2. Collection Methods

Information may be collected through:

  • Direct input (orders, forms, customer support inquiries)
  • Automated technologies such as cookies, pixels, and tracking scripts
  • Third-party tools that assist with site functionality and analytics

3. How Your Information Is Used

We use collected data to:

  • Process and deliver orders
  • Provide customer service and support
  • Improve website performance and user experience
  • Send order confirmations, updates, and promotional messages
  • Prevent fraud and maintain security
  • Meet legal and compliance requirements

4. Sharing of Information

We may share your information with:

  • Payment processors and logistics providers
  • Service providers (hosting, analytics, customer support)
  • Advertising platforms for marketing optimization
  • Platform providers such as Shopify

We do not sell personal information.

5. Advertising & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Understand user behavior
  • Improve marketing performance
  • Deliver personalized advertisements

These technologies may collect data such as IP address, browsing activity, and interactions with the site.

You can control or disable tracking through your browser settings.

6. Meta (Facebook) Data Usage

We may use advertising tools such as Meta Pixel and similar technologies to measure performance and improve ad relevance.

This may involve sharing limited data such as:

  • Contact details (e.g., email or phone number in hashed format)
  • Device and browsing information
  • Interaction events (such as page views, cart activity, and purchases)

All data shared with advertising platforms is processed in accordance with their respective privacy policies.

7. Data Security

We implement reasonable safeguards to protect personal information. However, no system is completely secure.

8. Data Retention

Information is retained only as long as necessary to:

  • Provide the Services
  • Comply with legal obligations
  • Resolve disputes

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections or deletion
  • Opt out of marketing communications
  • Restrict certain types of data processing

10. Third-Party Links

This website may contain links to external websites. We are not responsible for their content or privacy practices.

11. Children’s Privacy

The Services are not intended for individuals under the age of 16, and we do not knowingly collect data from minors.

12. International Data Transfers

Information may be processed outside your country, including in the United States.

13. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted with a revised effective date.

14. Contact

For questions regarding this Privacy Policy, please reach out through the website’s support channels.